Refund & Return Policy
At 1MinuteNails, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund and return policy to ensure your peace of mind.
Returns
- Eligible Returns: We accept returns on unused and unopened products only. If you are not satisfied with your order, please contact us within 7 days of receiving your items to initiate a return.
- Condition of Returns: Products must be in their original condition and packaging. Once we receive your returned items, we will inspect them to confirm they are unused and undamaged.
Refunds
- Processing Time: Once your return is approved and processed, we will issue a refund to your original payment method. Please allow up to 7-10 business days for the refund to be reflected in your account, depending on your payment provider.
- Refund Amount: Refunds will be issued for the purchase price of the returned product(s) only. Shipping costs are non-refundable.
Non-Refundable Items
- We are unable to offer refunds on items that are used or opened, as well as products purchased during sales or promotions.
Exchanges
- At this time, we do not offer direct exchanges. If you would like a different product, please return your original order and place a new order for the desired items.
How to Return an Item
- Contact us at 1minutenailstudio@gmail.com within 7 days of receiving your order to initiate a return.
- Provide your order number and reason for the return.
- Our customer service team will guide you through the return process and provide you with instructions on how to return the items.
Damaged or Defective Items
- If you receive a damaged or defective product, please contact us immediately at 1minutenailstudio@gmail.com with your order number and photos of the damage. We will work with you to resolve the issue and offer a refund or replacement.
Shipping Costs for Returns
- Customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a tracked shipping service to ensure your returned item is received.
Thank you for shopping with 1MinuteNails. If you have any questions or concerns about our refund policy, please don't hesitate to reach out to us!